Why Haven’t I Received My Funds if the Exchange Was Made via Telegram, Forum, Skype, or Viber?

All exchanges are conducted exclusively through the application form on our official website, where you’ll receive all necessary exchange details. If someone offers you an exchange through a messenger, forum, or similar platform, it’s likely you’re dealing with fraudsters pretending to represent our service. Please report such incidents immediately so we can take the appropriate steps to protect your funds.